
OVERVIEW OF
CULTURE MAP
Apply the culture map knowledge to proficiently ascertain and flexibly communicate with counterparts in a global work environment with diverse languages and cultures.
COMMUNICATING
& EVALUATING
LEADING
& DECIDING
TRUSTING
& DISAGREEING
SCHEDULING
& PERSUADING
8 SCALES
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Communicating: Low-context & high-context.
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Evaluating: Direct negative feedback & indirect negative feedback.
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Leading: Egalitarian & hierarchical.
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Deciding: Consensual & top-down.
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Trusting: Task-based & relationship-based.
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Disagreeing: Confrontational & avoids confrontation.
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Scheduling: Linear time & flexible time.
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Persuading: Principles first/specific & Holistic/applications first.
OBJECTIVES
Understand the cultural map and how the country, company, team and individual position themselves relative to each other.
Practice and become proficient at identifying the characteristics and adjusting communication approaches.
Apply the culture map knowledge to proficiently ascertain and flexibly communicate with counterparts in a global work environment with diverse languages and cultures.
Reflect on the behaviour and communication approach and use constructive 360-degree feedback to refine the cultural communication skills.
CULTURAL MAP TOOLS
AND TEXTBOOK
Use Erin Meyer's Culture Map tools while studying relevant citations from her book, "The Culture Map". Share the cultural experiences of the participants with in-depth theoretical and practical components for that specific quarters' culture scales.